We have CM team members who specialize in a component of the CM plan. Our IT team members are well suited to manage any technology components.

1. Building a Crisis Management Plan
2. Evaluating a Crisis Management Plan
3. Testing a Crisis Management Plan

Public affairs work combines government relations, media communications, issue management, corporate and social responsibility, information dissemination and strategic communications advice. Practitioners aim to influence public policy, build and maintain a strong reputation and find common ground with stakeholders.

Our BT team work on changing the systems, processes and technology across a whole business or business unit, to achieve measurable improvements in efficiency, effectiveness and stakeholder satisfaction.

1. Operational transformation – doing current things cheaper, faster and/or better, often with the assistance of digital technology. This seems to reflect the restrictive definition of change management above.
2. Operational model transformation – doing what you’ve been doing but in a completely new way. Also known as Core transformation.
3. Strategic transformation – fundamentally changing the essence of the organisation. Done badly, it’s often called foolhardy or destructive; done well and it’s ‘brave’ or ‘iconoclastic’.

Corporate public relations aims to build overall public acceptance of the corporation and its
products. The function involves two approaches-a defensive approach in the face of hostility or attack by clearing misconceptions and an advocacy approach for generating goodwill
and enhancing reputation.

Planning includes :

1. Defining roles and missions
2. Selecting objectives
3. Determining the scope of the work to be performed and major result areas
4. Preparing specific action plans to acheve the objectives
5. Budgeting and implementing the programme
6. Evaluating the results.